How we help / Be Clear

Job one · 4 to 6 weeks · fixed fee

Be Clear

Know who you are, who you’re for and why you, not them.

Our brand work. We uncover messy truths and shape the story of your brand, so your people and the AI tools your buyers use all describe you the same way.

The CMG team gathered round a laptop, working through a brand story
Uncover · Create · GrowFixed fee, agreed upfront.

Sounds like you if

You’ve got a great story. It’s just not landing consistently.

Everyone tells the story differentlySales, the website and the CEO all say something slightly different.
AI gets you wrongAsk an AI tool about you and the answer is thin, out of date or missing.
Great product, fuzzy propositionPeople outside the business can’t say why you, not them.
Something has changedA new market, product, leader, merger or regulation means the old story no longer fits.

What we make clear

Our approach.

Most businesses need one or two of these, not all three. We’ll tell you which after your snapshot.

Brand

Who you are, what you stand for and what you can prove.

  • Positioning and brand story
  • Comms pillars and messaging house
  • Tone of voice and verbal identity
  • Visual identity refresh, with our designers

What changes: your whole team tells the same story, with confidence.

Service & product

What you offer, explained the way your buyers think about it, so they can say yes.

  • Proposition and value story
  • Who buys, what they need answered, and in what order
  • Product naming and architecture
  • Learn and onboarding journeys

What changes: buyers understand the offer first time, and see why it’s for them.

Campaign narrative

The big idea that takes the story to market.

  • Creative platform and concepts
  • Campaign lines and key messages
  • Board and internal presentations
  • Activation framework and 90-day plan

What changes: one idea strong enough to carry every channel.

For example

For Bosques Amazónicos we did all three. We rebuilt the brand story for European carbon buyers (“Long-Term Guardianship. Verified Impact.”), set out what buyers need answered before they commit, and gave it a human face through three ambassadors. It now runs through their website, owned channels and PR. Read the BAM story →

How it works

Four to six weeks, built on our Four Truths methodology.

The Four Truths is our diagnostic. Before we write a word, we look at your business through four lenses, so the story is built on evidence, not assumption.

Human truth

What your buyers really think, fear and need, in their words.

Cultural truth

What’s shifting in your world, and the conversations you can lead.

Brand truth

What you really stand for, and what you can prove.

Competitor truth

Where rivals are loud, where they’re silent, and the space that’s yours.

We grade every insight as evidenced, assumed or missing, and tell you honestly where the gaps are. That’s what gives you clarity on the story, confidence to stand behind it, and the consistency to tell it the same way everywhere, before anything is activated. More on our method →

Weeks 1 to 2

Uncover

  • Inside out: sales, CRM, client and team interviews
  • Outside in: search, AI answers, media and rivals
  • Real people: buyers, experts and journalists
Weeks 3 to 4

Create

  • Positioning and proposition
  • Comms pillars and messaging house
  • One story everyone tells
Weeks 5 to 6

Grow

  • Content activation framework
  • Dashboard and baseline
  • 90-day plan and team playback

Other ways we work with clients

Smaller ways to start, with no corners cut.

Four Truths deep diveThe full diagnostic on its own, played back with clear recommendations.
Pillars refreshPositioning is right, messaging has drifted.
Launch propositionA new product, market, merger or leader.
Leader voice kitA point of view per leader, matched to the pillars.
Landscape readCompetitors, AI visibility and share of voice.

How do you show up next to your rivals?

We benchmark you against five to eight direct rivals, in search and in AI answers, then walk you through it on a 45-minute call. Free, and no obligation.

Get your snapshot

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