Work / Jones & Partners

Be ClearBe FoundBe Chosen

Seventy-five years of expertise, pointed at the next generation.

Jones & Partners is a London chartered accountancy practice with 75 years behind it. We've worked with the firm for more than three years, across three distinct phases, each building on the one before.

Jones & Partners
Be Clear

Phase 1 · A brand built on what clients need

We interviewed customers and employees and reviewed comparable practices, then built J&P's positioning and value proposition, which shaped the messaging for a new website. At its heart was one idea: clients don't just need accountants. They need an ally.

Be Found

Phase 2 · The engine, and the person to run it

As the account matured we became J&P's marketing function: social media and video series, a cleaned and automated CRM, a monthly client newsletter, LinkedIn Ads and events.

Then we built capability in-house. We designed the recruitment for a marketing apprentice, ran the interviews and trained her. She now runs J&P's social media and newsletters day to day, which frees CMG for analysis, strategy and the bigger pieces.

Be Chosen

Phase 3 · Finding J&P's voice for what's next

In 2026 we led a pivot towards businesses in their first three years. Across 28 firms audited, almost none credibly offered expertise in both a business's growth stage and its sector. The partners signed off a new proposition (what you need now, and what you'll need next), a free Growth Opportunity Review, and three sector hubs fronted by named partners for property, media production and health. The website is now being rebuilt around them.

The outcome

What changed

+250%branded search, year on year
10.7% → 1.5%email bounce rate after the CRM clean-up
+53%website visits in October 2026
RecordLinkedIn month, October 2026

Plus an in-house marketer, recruited and trained by CMG, who runs J&P's day-to-day marketing.

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